Privacy Policy

1. Collection of Personal Information

DAN collects personal information necessary to carry out our business, including to facilitate the provision of expert advice services, educational resources, and membership management. The types of personal information we may collect include:

• Name
• Contact details (email, phone number, etc.)
• Professional details (e.g., your practice, employer and dental registration information)
• Payment information for subscription purposes
• Any other information you choose to provide when communicating with us.
• Any other information you authorise us to collect.

We do not generally collect sensitive information, such as health information, unless it is reasonably necessary for and directly related to the services we provide. Where practicable, we will ask you to de-identify any personal information (including health information and other sensitive information) of any third party that you disclose to us for the purpose of facilitating the provision of expert advice.

If you disclose to us any personal information (including health information and other sensitive information) of any third party, you warrant that your disclosure of such information complies with the Privacy Act and the APPs, and indemnify us from any claim, action, loss, damage, or liability resulting from or in connection with from any associated breach. Any third-party information collected by us will be used, held and disclosed in accordance with this Privacy Policy and the Privacy Act.

2. Use of Personal Information

We use the personal information we collect to:

• Provide the services you subscribe to, including facilitating access to expert advice, newsletters, webinars, and educational materials.
• Respond to any enquiries you make.
• Process and manage your subscription and payments.
• Communicate with you regarding updates, services, and events that may interest you (unless you tell us not to) and manage your participation. Where you register for or attend an event, we may use your personal information to provide the service and record your attendance, and may disclose your personal information to third parties for the purpose of confirming your attendance, including the provision of attendance records or certification.
• Improve our services through feedback and analytics.
• Other administrative, management and operational purposes.
• We may anonymise or aggregate the personal information we collect for the purpose of carrying out customer, service and other business analytics, and for the purpose of providing or facilitating webinars and educational materials.
• Your personal information will only be used for the purpose for which it was collected, or as otherwise permitted by law.

4. Security of Personal Information

DAN takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption technologies, and restricted access to personal data. However, we cannot give any warranties as to the security of any personal information provided to us, or that personal information will not be accessed by unauthorised persons.

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you. You also have the right to request correction of your personal information.

To access your personal information or request correction, please contact us at info@dentaladvicenetwork.com.au. We will take reasonable steps to ensure your information is accurate and up to date.

6. Retention of Personal Information

DAN will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer required, it will be securely destroyed or de-identified.

7. Cookies and Website Analytics

DAN may collect anonymous data via cookies or similar tracking technologies to improve your browsing experience on our website. This data may include your IP address, device type, browser type, and pages visited. You are not identifiable from such information.

You may choose to disable cookies in your browser, but this may affect your ability to access some features or content on our website.

8. International Disclosure

DAN may store or process your personal information outside Australia, including using cloud service providers based overseas. Unless you consent, before we disclose your personal information to any overseas recipient, we will take reasonable steps to ensure that the overseas recipient does not breach the Privacy Act or the APPs.

9. Changes to this Privacy Policy

DAN may update this Privacy Policy from time to time to reflect changes in the law or our operations. Any changes will be posted on our website, and we encourage you to review the policy periodically.

This version of the Privacy Policy was last updated in October 2024.

10. Complaints

If you wish to make a complaint about our handling of your personal information, please contact us at the details below. We will handle your complaint seriously and confidentially and provide a response as soon as possible.

If you are not satisfied with our response, or you consider that we may have breached the APPs or the Privacy Act, you can contact the Office of the Australian Information Commissioner by telephone on 1300 363 992 or through www.oaic.gov.au.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

We will respond to your enquiries as soon as possible.